Hyundai Santa Fe: Power Tailgate Module / Inspection

Hyundai Santa Fe (TM) 2019-2024 Service Manual / Body Electrical System / Power Tailgate Module / Inspection

Inspection

Tailgate normal operation transmit / receive process

•	FOB key Switch : FOB key Switch → BMC / SMK → CAN communication → PTG Module

•	Driver Switch : Driver Switch → Wiring → PTG Module

•	Outer Switch : Outer Switch → Wiring → SJB → CAN communication → PTG Module

① Press the power tailgate open switch

② Transmit / receive power tailgate open signal via CAN communication and wiring

③ Power tailgate open

•	The operation of the power tailgate is activated by mutual communication with the vehicle's module and switch.

•	Before replacing parts, it is necessary to check the basic communication, switch signals, and contact points of wire connectors.

PTG Inspection Flow Chart

Power Tailgate NG List

List	Solution
CAN BUS OFF	Check CAN Line
Power Tailgate Module Inline Mode Not Deactivated	1. S/W Management - Disable Inline Mode
Power Tailgate Module Inline Mode Not Deactivated	2. Disable inline mode by driving (5 km/h↑)
PTG Unlatch Error	1. Check latch connector plugged in properly
	2. Check latch wiring
	3. Check latch assembly
PTG Spindle Hall Sensor Error, LH	1. Check spindle connector plugged in properly - LH
	2. Check spindle wiring - LH
	3. Check spindle assembly - LH
PTG Spindle Hall Sensor Error, RH	1. Check spindle connector plugged in properly - RH
	2. Check spindle wiring - RH
	3. Check spindle assembly - RH
PTG Anti-Pinch Sensor Error, LH	1. Check anti-pinch sensor connector plugged in properly - LH
	2. Check anti-pinch sensor wiring - LH
	3. Check anti-pinch sensor assembly - LH
PTG Anti-Pinch Sensor Error, RH	1. Check anti-pinch sensor connector plugged in properly - RH
	2. Check anti-pinch sensor wiring - RH
	3. Check anti-pinch sensor assembly - RH
PTG Latch Cinching Rewinding Fail Max	1. Check latch connector plugged in properly
	2. Check latch wiring
	3. Check latch assembly
PTG Integrated Latch Home Position Switch Error	1. Check latch connector plugged in properly
	2. Check latch wiring
	3. Check latch internal switch signal
	4. Check latch assembly
PTG Integrated Latch Switch Combination Error	1. Check latch connector plugged in properly
	2. Check latch wiring
	3. Check latch internal switch signal
	4. Check latch assembly

Sensor Data Diagnosis With Diagnostic Tool

1.	Select the 'Data Analysis'.

2.	Select the 'PTG'.

3.	Check the sensor data.

Components and components location

Component Location (1) 1. Buzzer 2. Console S/W 3. RKE 4. Anti Pinch Strip 5. Spindle Drive 6. Tailgate Trim Switch 7...

Troubleshooting

Failure Inspection Diagnosis with diagnostic tool 1. In the body electrical system, failure can be quickly diagnosed by using the vehicle diagnostic system (diagnostic tool)...

Other information:

Hyundai Santa Fe (TM) 2019-2024 Service Manual: Rear Shock Absorber. Components and components location

Hyundai Santa Fe (TM) 2019-2024 Service Manual: Steering Gear Box. Repair procedures

Removal and installation • Be careful not to damage the parts located under the vehicle (floor under cover, fuel filter, fuel tank and canister) when raising the vehicle using the lift...