Hyundai Santa Fe: Parking Safety / System malfunction and limitations

Hyundai Santa Fe (TM) 2019-2024 Owner's Manual / Driver assistance system / Parking Safety / System malfunction and limitations

System malfunction

System check

When Remote Smart Parking Assist is not working properly, the ‘Check Parking Assist’ warning message will appear on the infotainment system screen. If the message appears, stop using the system, and we recommend that the system be inspected by an authorized HYUNDAI dealer.

System canceled

When Remote Parking Assist is operating, the system can be canceled, and the ‘Parking Assist Canceled’ warning message may appear regardless of the parking order. Other messages may appear depending on the situations. Follow the instructions provided on the infotainment system screen while parking your vehicle with Remote Parking Assist. Always look around and pay attention when using the system.

System standby

When ‘Parking Assist Conditions Not Met’ message appears, when Parking/ View ( ) button has been pressed and held, Remote Smart Parking Assist is in standby. After a while, press and hold the Parking/View ( ) button again to see if the system works.

The message appears even when the smart key's battery is low. Check the smart key battery level.

Limitations of the system

In the following circumstances, system performance to park or exit the vehicle may be limited, there may be a risk of collision, or Remote Smart Parking Assist may turn off. Park or exit the vehicle manually if necessary.

  • An object is attached to the steering wheel
  • The vehicle is installed with a snow chain, spare tire or different size wheel
  • Tire pressure is lower or higher than the standard tire pressure
  • Your vehicle is loaded with cargo longer or wider than your vehicle or a trailer is connected to your vehicle
  • There is a problem with the wheel alignment
  • Your vehicle is leaned severely to one side
  • Your vehicle is equipped with a trailer hitch
  • The license plate is installed differently from the original location
  • There is a person, animal or object above or below the ultrasonic sensor when Remote Smart Parking Assist is activated
  • The parking space is curved or diagonal
  • There is an obstacle such as a person, animal or object (trash can, bicycle, motorcycle, shopping cart, narrow pillar etc.) near the parking space
  • There is a circular pillar or narrow pillar, or a pillar surrounded by objects such as fire extinguisher, etc. near the parking space
  • The road surface is bumpy (curbstone, speed bump, etc.)
  • The road is slippery
  • The parking space is near a vehicle with higher ground clearance or big, such as a truck, etc.
  • The parking space is Inclined
  • There is heavy wind
  • Operating the system on uneven roads, gravel roads, bushes, etc.
  • The performance of the ultrasonic sensor is affected by extremely hot or cold weather
  • The ultrasonic sensor is covered with snow or water
  • An object that generates ultrasonic waves is nearby
  • A wireless device with a transmission function operates near the ultrasonic sensors
  • Your vehicle is affected by another vehicle’s Parking Distance Warning
  • The sensor is mounted or positioned incorrectly by an impact to the bumper
  • When the ultrasonic sensor cannot detect the following objects:
    -- Sharp or slim objects, such as ropes, chains or small poles
    -- Objects smaller than 40 in. (100 cm) in length and narrower than 6 in. (14 cm) in diameter
    -- Objects which tend to absorb sensor frequency, such as clothes, spongy material or snow

Remote Smart Parking Assist may not operate normally under the following circumstances:

• Parking on inclines

Park manually when parking on inclines.

• Parking on uneven road

Remote Smart Parking Assist may cancel when the vehicle slips, or the vehicle cannot move due to road conditions such as pebbles or fragmented stones.

• Parking behind a truck

Do not use Remote Smart Parking Assist around vehicles with higher ground clearance, such as a bus, truck, etc. It may lead to an accident.

• Parking near a pillar

Remote Smart Parking Assist performance may reduce when there is a pillar or pillar surrounded by objects such as a fire extinguisher near the parking space.

• Parking in a parking space with a vehicle on one side only

If Remote Smart Parking Assist is used, when parking in a parking space with a vehicle only on one side, your vehicle may cross the parking line to avoid the parked vehicle.

• Parking diagonal

Remote Smart Parking Assist does not provide diagonal parking. Even if your vehicle was able to enter the parking space, do not use the system because the system cannot operate normally.

• Parking in snow

Snow may interfere with sensor operation, or Remote Smart Parking Assist may cancel if the road is slippery while parking.

WARNING

Take the following precautions when using Remote Smart Parking Assist:

  • The driver is responsible for safe parking and exit when using Remote Smart Parking Assist. Make sure there are no pedestrians, animals or objects around the vehicle when using the system.
  • When using Remote Smart Parking Assist, stay out of the way in the direction the vehicle moves for your safety.
  • Always check surroundings when using Remote Smart Parking Assist. You may collide with pedestrians, animals, or objects if they are near the sensor or are in the sensor’s blind spot area.
  • A collision may occur if a pedestrian, animal, or object suddenly appears while Remote Smart Parking Assist is operating.
  • Do not use Remote Smart Parking Assist when under the influence of alcohol.
  • Do not let children or other people to use the smart key.
  • If Remote Smart Parking Assist is used continuously for a long period, it may adversely affect system performance.
  • Remote Smart Parking Assist may not operate normally if the vehicle needs wheel alignment adjustment such as when the vehicle tilts to one side. We recommend that the vehicle be checked by an authorized HYUNDAI dealer.
  • Noise may be heard when braking occurs by Remote Smart Parking Assist or when the brake pedal is depressed by the driver.
  • Remote Smart Parking Assist may suddenly apply the brake to avoid collision.
  • Use the system only in a parking space that is large enough for the vehicle to move safely.

NOTICE

  • If the 3rd stage warning (continuous beep) of the Forward/Reverse Parking Distance Warning sounds while Remote Smart Parking Assist is operating, it means the obstacle detected is close to your vehicle. At this time, Remote Smart Parking Assist will temporarily stop operating. Make sure there are no pedestrians, animals, or objects around your vehicle.
  • Depending on brake operation, the stop lights may come on while the vehicle is moving.

    System operation

    Remote Smart Parking Assist button Remote Forward/Backward Operating order Remote Forward/Backward operates in the following order: 1. Getting ready to remotely move forward and in reverse 2...

    Emergency situations

    ..

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